Email Extinguisher Case Study

Virtual Training Success Story

 When a team decides to invest in themselves, they shrink their inbox and work in their line of genius.

The Situation

A team of nineteen people from an international non-profit wanted to learn how to communicate in a more meaningful and productive way while focusing on the tasks that moved the needle. They decided to invest in a 45-minute Email Extinguisher virtual training session with Marcey Rader and the Work Well. Play More! Institute. Marcey had performed two lunch and learn sessions on Email Extinguisher at the company, and they were intrigued by how this could help their team.

The team was located in California and had a few remote workers, so virtual training was ideal.

Marcey sent out a Productivity Scorecard to see where the team struggled with their email and the most significant pain points. She performed a 45-minute remote session and asked each person to make one commitment to change within the next thirty days. She then resent the Productivity Scorecards at days 30, 90, and 180 from the time of the training.

The Opportunity

Marcey focused on email reactivity, treating email like a task, streamlined communication, and settings that optimize workflow. The email check-ins gave Marcey insight into what they were struggling with, and her personal feedback helped them along the way.

The Results

The results of the scorecard speak for itself. Before the webinar, 47% of people suffered from email reactivity and telepressure most of the time. In 180 days, that number was zero! Initially, 57% processed email as a task rather than reacted. In 180 days, over 90% of the team used this method. Initially, no one had a system for RSS feeds or newsletters, and in six months, 45% had a system. Lastly, 47% of people were able to entirely unplug on a day off. In six months, that number was up to 86%. Studies have shown that employees who are able to fully disengage come back to work more productive and energized.

All of this came from one 45-minute virtual training. Seventy-three percent of the team agreed that they experienced a difference in team communication after taking the course.

Thank you for the training. I must say it’s given me pause about how much I’ve given over control of my work life to be in responsive mode.

A.M, Senior Research Epidemiologist

I’ve been doing pretty well with Only Handling It Once. It is making a difference and helping me focus my work based on priorities and not based on my inbox.

S.R, Research Epidemiologist

Investing in the Work Well. Play More! Email Extinguisher virtual training has proven to be a worthwhile investment for this team. To see the full scorecard results, click here – Productivity Scorecard Summaries.